Towing & Accident Recovery
Fast, professional towing and accident recovery services across Melbourne and Victoria. Call us first — we get there quickly.
Available across VIC
4.8 Stars on Google · 30+ Years Experience
We Will Get You Back on the Road
Call us first after an accident
Heidelberg AutoCare provides fast towing, no-fault accident replacement vehicles, panel beating, and full crash repairs across Melbourne and Victoria. We handle everything so you don't have to.
Mon–Sat 6am–6pm · Sun 9am–2pm
Heidelberg West, Melbourne VIC
30+
Years Serving Melbourne
About Us
Heidelberg's Trusted Auto Care Team
Heidelberg AutoCare — trading as Heidelberg Car Rentals — has been helping Melbourne drivers get back on the road for over 30 years. Based in Heidelberg West, we are a community-focused business that treats every customer like a neighbour.
Whether you've just been in an accident, need a loan vehicle while your car is repaired, or simply require a reliable service and maintenance check, our experienced team is here to help — with no fuss, no hidden costs, and no-fault support for eligible drivers.
30+ Years
Industry experience
No-Fault Promise
We handle insurance for you
4.8 Stars
Trusted by Melbourne drivers
What We Do
Full-Service Auto Care Under One Roof
From the moment of your accident to getting you safely back on the road, Heidelberg AutoCare covers every step of the journey.
Courtesy / Replacement Car Hire
Need to keep moving while your car is being repaired? We provide loan vehicles so your life doesn't stop after an accident.
No-fault eligible drivers
Panel Beating & Spray Painting
Expert crash repair and panel beating using quality materials and precision spray painting to restore your vehicle to pre-accident condition.
Certified crash repairs
Mechanical Servicing & Maintenance
Comprehensive mechanical servicing and routine maintenance to keep your vehicle safe, roadworthy, and running at its best.
All makes & models
Insurance Claim Support
We guide you through the insurance claims process and work directly with insurers on third-party recovery, making it stress-free for you.
Third-party recovery
Where We Operate
Proudly Serving Heidelberg West & Beyond
Our workshop is located in Heidelberg West, VIC. We provide towing and accident recovery throughout the Melbourne metropolitan area and can respond across Victoria for tow services. No matter where you are in Melbourne, we can help.
- Heidelberg West– Our home suburb
- Heidelberg– Metro Melbourne
- Melbourne CBD– Metro Melbourne
- Melbourne Metropolitan Area– All suburbs
- Victoria– Via tow service
Our Location
Heidelberg AutoCare
49 Korong Road
Heidelberg West VIC 3081
Business Hours
Monday – Saturday6:00am – 6:00pm
Sunday9:00am – 2:00pm
Customer Reviews
Trusted by Melbourne Drivers
4.8
13 reviews on Google
“Excellent service — they organised a replacement car for me the same day as my accident. The team was professional, understanding, and handled everything with my insurer. Highly recommended.”
“Fast tow truck response and a great loan car while my vehicle was being repaired. Very honest and upfront about the whole process. Will use again.”
“The panel beating work was superb. My car looks like the accident never happened. Friendly staff and great communication throughout the whole repair.”
Sample reviews are representative of verified Google feedback. Total 13 reviews rated 4.8/5.
Get in Touch
We're Here When You Need Us
In an accident? Call us immediately. Need a quote or general enquiry? Fill in the form below and we'll get back to you promptly.
Address
49 Korong RoadHeidelberg West VIC 3081
Hours
Mon–Sat: 6:00am – 6:00pm
Sunday: 9:00am – 2:00pm